Customer Stories



I completed your first aid course a few months ago - today, I saved my daughter's life

I completed your first aid course with Allan a few months ago. As a result - today, I saved my daughter's life.

My daughter is crawling - 8 months old and into everything. Got into the baby bad and picked up a seal from a 'rafferty's garden' baby food pack and put in her mouth.

My husband saw her crawling up the corridor going bright red, unable to breath. Called out to me and immediately, I picked her up - put her on the bed with her head over the edge and backslapped her (hard) until she threw it up - about 10 seconds later.

After then heading to emergency - I was told I'd done exactly the right thing and probably saved her life. Happy to say, she's fine now.

Your first aid course gave me the knowledge and confidence to help her and I'll be eternally grateful.

With my sincere thanks,
- Amelia

What I had learnt had a lot to do with staying calm and helping my daughter while she choked on her dinner last night

My name is Jess Fealy and we organised and attended a First Aid Session with your company last year.

I just wanted to say thank you soooooo much for providing such a great session because what I had learnt had a lot to do with staying calm and helping my daughter while she choked on her dinner last night.

Lexi - our 12mth old daughter choked on a piece of chicken which she was having for dinner last night. She went very purple, her lips were blue and she was not making any sound. It was absolutely terrifying. However I think that I stayed reasonably calm, called 000, and kept her across my knees, hitting her on the back. Thinking back now I know I didn't hit her on the back anywhere near hard enough - I just didn't seem to be able too. Luckily for us - after about 2 minutes by which time Lexi was very purple and limp - the food seems to have sorted itself out and go down into her tummy as we never saw anything come out of her mouth. By the time the Ambulance arrived Lexi's colour was returning and she ended up being fine.

Although I didn't everything as I should have I think I did at least have the confidence to stay calm. Anyway - just wanted to say a huge thank you for your course. I truly think it had a big part in saving my daughter's life.

Many Thanks!
- Jess

If we have any 000 emergencies at home, we all want Steve to attend

Just a quick note to say thank you for the First Aid session last night.

Not only was it very informative but entertaining as well, and everyone was happy with the content.

Steve was a great presenter. We’d love to have him back again. And of course if we have any 000 emergencies at home, we all want him to attend!

Last night was attended by 18 of our kinder committee members and a few of their friends. We now plan to ask the parents from each of our four kinder classes if they would like to attend a session. Nicola will be in touch with you to arrange this later.

Regards,
- Cheryl

He really simplified the treatment and made me more confident about actually using the content

just some feedback - the course was fantastic - he really simplified the treatment and made me more confident about actually using the content than other courses I have done.

Cheers,
- Gerry

We all went away feeling a lot more comfortable in our role as parents

Just a quick note to thank you so much for Tuesday's presentation. The presenters knew their stuff, but were so friendly and easy going that nobody in attendance felt embarrassed to ask questions - so all went away feeling a lot more comfortable in their role as parents. I've had nothing but positive feedback from all the parents who attended.

So thank you again - it's a wonderful service you offer, and definitely one I will be recommending to everyone!

Cheers,
- Kate

Alan was not only informative and interesting but also very accommodating in answering our questions

I can imagine that your business will grow very quickly. It is a wonderful concept and very very helpful. I heard about you by word of mouth and am so pleased to have managed to get a group of friends to be part of the afternoon. Alan was there to hear the enthusiasm of the group that participated.

Alan was not only informative and interesting but also very accommodating in answering our questions. He was also helpful with a few tips which might help us with signs of heart attacks and how to handle that. I thought that if anyone from the afternoon had any comments to make I would send them on to you.

Ben, both you and Jenny have a very easy manner and made me feel very comfortable in getting this group of friends to participate in the course.

Thank you, Wal and I now feel much more confidant being a grandmother/babysitter.
- Ann

Her experience really showed on the day and she was a lovely lady to deal with

I attended a first aid course and just wanted to say thankyou very much for a fantastic course. Everyone enjoyed it and feels a lot more confident now as parents! My husband and I found the material was easy to understand and delivered very well…(could be boring to listen to if the speaker presents in a boring manner) but Sue was really good and kept everyone engaged the whole time.

I am so glad I did it and feel much more confident now in dealing with issues should they arise. Please thank Sue for doing such a good job. Her experience really showed on the day and she was a lovely lady to deal with.

Kind regards,
- Joanna

Today it paid an unexpected dividend

In December I took my 12 year old daughter with me to one of your first aid courses. This was in anticipation of her babysitting for others in the next few years.

Today it paid an unexpected dividend. As she and her 11 year old brother got off the bus and crossed the road, the young woman walking in front of them collapsed. My 11 year old instinctively put out his hand to catch her head. My daughter moved the young woman to a safer place on the road by an island and placed her in the recovery position. She then enlisted the help of an adult asking them to call the ambulance.

Shortly further adults came to help and the ambulance arrived. The only down side was that the paramedics assumed that the kids were just nosey parkers and told them to go away.

Thanks to your course my 12 year old daughter had the courage and confidence to act in this unexpected situation.

Regards
- Helen

The session was thoroughly entertaining... even with the serious nature!

Thanks so much for a fabulous session today!

We had a great time, the session was thoroughly entertaining... even with the serious nature! And we learnt so much, now feeling far more confident.

We will definitely be recommending your course..

Thanks again Sian,
- Mark and Taya

Hopefully we will never need to use the things you taught us but we certainly feel a lot more comfortable now if we had to

Just a quick note to say thank you for the great session you did recently for us here in Canberra at Georgie and Deane’s house. We found the session incredibly helpful. Hopefully we will never need to use the things you taught us but we certainly feel a lot more comfortable now if we had to. We will certainly be recommending kidsfirstaid courses to all our friends and family and suggesting to our local member that they contract you to present as part of the new parents post-natal classes.

Thanks again and best wishes,
- Jesper, Fiona and Thor

I was very impressed by both the accuracy & detail of your information

Just a brief note to let you know how much I appreciated the First Aid session for parents that you held this evening at Taverners' Hill Infants. As an R.N / Midwife & Parenting Educator, I was very impressed by both the accuracy & detail of your information, & the friendly, reassuring way in which you presented it to us .As a Mum of small children, I went away tonight feeling much more confident in what to do when "it all goes to custard"! - you consolidated many dormant bits of knowledge for me, plus adding plenty of new ones You have a true "nack" for what you do & your time & skill was very much appreciated.

Yours Sincerely
- Mel

Congratulations on the professional approach and well organized presentation

Just wanted to thank you and Craig for organizing our Kids First Aid course. We've had terrific feedback from attendees and would like to congratulate you guys on the professional approach and well organized presentation. My husband and I attended and got so much value from the course and have the poster stuck up on our fridge for reference now. It was excellent.

Thanks again,
- Kirsty

my big fear was choking - this will save me pureeing his food until he is 21

Justin and I attended the course at Woollahra yesterday and I think by the time we got home (to Alexandria) I had said about 5 times how great the course is and how glad I was that we had done it. Before attending, my big fear was choking, and finding out what to do in the event that our bub ever does this will save me pureeing his food until he is 21!! We sincerely hope we never need any or all of the info (oh I live in a fantasy world don't I? Please...we have a boy on the way!), but we would much rather have it and not need it than the other way around! Thanks so much for such an informative session.

We first saw Kids First Aid on Kochie's Business Builders show (is that what it was called?) and though we weren't pregnant at the time, thought what a great idea it is that you have come up with and kept it in mind for now, when number 1 is on the way! I will be sure to spread the word when we make our way into a Mother's Group in the coming months.

Congratulations on such a fantastic (and needed) business idea and thanks once again for a really great session yesterday.

Regards,
- Dominique

Craig's extensive experience and hearing his stories were great

We just wanted to say a big thank you for the excellent first aid course at Crows Nest on Saturday. We found the course was very practical and helpful and thought that Craig was a fantastic presenter. Knowing of his extensive experience and hearing his stories was great but we also found him to be very clear and good at reinforcing the main points.

Our poster is up to remind us of the things covered in the course. Hopefully we won't need to use what we've learnt but it's good to feel prepared.

It was also very helpful for us to be able to bring our baby along - we probably wouldn't have signed up if we couldn't have.

Thanks again.
- Emma

We were all shocked at how little we knew

Hi! Just wanted to drop you a quick email thanking you for our course last night.

Sue did an amazing job .. and we were all shocked at how little we knew.

Fabulous night, with the compliments coming thick & fast. Very informative, and great format. Learnt soooo much!

I have now emailed your details to all of my friends/family … so would expect everyone I know with children will either be attending a course or organising their own.

Thank you again. Absolutely Brilliant! Can not thank you enough for undertaking this great business idea.

All the very best.
- Tracie

I have done the St Johns course a couple of times and this course was far superior

Just wanted to let you know we thoroughly enjoyed the course we attended in Crows Nest on Saturday. I have done the St Johns course a couple of times and this course was far superior. Katie was a scream, she made us laugh but she sure knew what she was talking about. My confidence in handling a situation now is much, much higher, Thank you.

It s great to watch the TV show "000 Heroes" now as recognise the steps I have learnt being re enacted.

Thanks again and well done.
- Kate Goulston

The fee is peanuts when compared to the value of what is learnt

I just wanted to thank you for your wonderful program!

My husband and I attended your KFA session last saturday and came away feeling confident and even excited that we had attended!! What to do in an emergency was always something that terrified me (not only for our baby but even just if someone collapsed in the street!). Before having our baby, the fear of something bad happening sortof paralysed me and thus prevented me from making sure I knew first aid because I thought it was so complicated that when I needed it I'd get all confused anyway and make things even worse for whoever needed my help. However after giving birth to our baby son, I realised I had to make sure I was prepared for an emergency - no shrinking back!

After your fantastic program I feel more confident that I can calmly (hopefully!) recall and put into action whatever needs to be done if we have an emergency situation - the program was so practical. Katie applied it also to adults in a clear and simple way, which I really appreciated. I am a person that usually has a hundred silly questions, so I was really grateful that Katie patiently took and cheerfully answered everyone's questions (which usually covered something I wondered also) until everything she was instructing us was clear in everyone's minds.

I was amazed at how logical and simple so many first aid steps for various situations are! Things have changed since learning all those complicated and confusing procedures in P.E. at high school! After realising how simple (and obviously life-changing) first aid really is I cannot help but wonder why it isn't compulsory for everyone to learn first aid! The fee is peanuts when compared to the value of what is learnt.

Thank you also for the fantastic poster to help reinforce what we learnt. We already have it hanging in the bathroom where we can read over it every day so it will become a second-nature reaction. We have been telling all our friends about what to do in different situations which also helps us to remember the steps clearly.

I apologise for such a lengthy email, thankyou once again. So incredibly glad that we attended your session! Please pass on our thanks once again to Katie :)

With much gratitude.
- Mandy

We can’t protect them from all the dangers of the adult world, but we can make sure we are responsible and reduce the dangers to a minimal level

I attended your course in Ballina a couple of weeks ago and just wanted to say thank you so much for your frank and very informative presentation. Even though I had a little bit of first aid training I learned heaps and feel confident that I could now handle almost anything that might happen in the best possible way until the ambulance arrives.

Since your lecture a few things have changed around here, I now carry a mobile phone with me everywhere when I’m walking on the property with my daughter – I’m not so blasé about snake bites or injuries that might occur away from the first aid cupboard and for summer I plan to have a snake bite kit (dressing & broad bandages) to live in the back pocket of the pram.

I have sorted out our first aid stuff and medications which used to be in a bottom drawer in the kitchen but now lives in a high cupboard on the wall since Lily can now open drawers! We have chucked out all the old stuff and restocked with the important stuff.

The cupboard under my sink used to house bleach, cleaning products and dishwasher tablets but that all lives in a high cupboard now and all we have under the sink are dishcloths and pots and pans.

My husband does regular first aid training at his work but we had some good conversations about what you had presented and he realised that a lot of the important stuff for kids is not covered in his training so he has now learned vicariously through me and through your poster the difference between adults and kids when it comes to first aid.

I wanted to let you know what a great job you did, you made us all think and yet did not condescend or make us feel bad about making such common mistakes. We can’t protect them from all the dangers of the adult world, but we can make sure we are responsible and reduce the dangers to a minimal level. I sincerely hope that your business thrives, you certainly deserve it.

From me and my 14 month old daughter Lily

Thank You!!!
- Sonja

I've done many first aid courses in the past but what I learnt in your course will stick in my mind.

I've been meaning to email you to say thanks for the fantastic first aid course.

Ben was a great presenter. Informative and entertaining. Everyone that attended (managed to get the 10th person on the morning of the course!) was very pleased.

I've done many first aid courses in the past but what I learnt in your course will stick in my mind.

So thankyou for such a wonderful course.

I was so pleased I passed on your information to my daughters kinda and have been telling other friends and family.

Thanks again Elly.
- Shannon

My husband thought it was the best first aid course he had ever been on (and he has been on a few over the years).

I meant to write after out course to say what an excellent course we all thought it was and how well presented it was by Heidi. The content was absolutely spot on. My husband thought it was the best first aid course he had ever been on (and he has been on a few over the years).

Anyway, sorry this is so late, but better late than never!

Thanks again.

Regards,
- Ursula

My husband thought it was the best first aid course he had ever been on (and he has been on a few over the years).

My husband and I attended your recent Woollahra course after being very scared by a choking incident with our nine month old daughter the week before. What a great course! Alan was a wonderful presenter. He had so much great hands on experience. His stories kept things lively as well as illustrated the skills we need in a way that I'll remember. I also found it invaluable how he explained the cause of different injuries/conditions and the reason a particular treatment worked.

My husband thought it was the best first aid course he had ever been on (and he has been on a few over the years)., but it really has.

Many thanks,
- Sarah

I've been on plenty of first aid courses over the years, but never one as informative and entertaining.

Just wanted to say thank you for the course yesterday at Vodafone. I've been on plenty of first aid courses over the years, but never one as informative and entertaining. Katie, you have a real gift with people, and it was a pleasure to be a part of your course.

Thanks,
- Lain

I kept calm and felt in control knowing I had the knowledge to help me daughter through

I did your first aid course in Balmain several months ago. Last month my 11 month old daughter suffered a febrile convulsion whilst in my arms and stopped breathing. Her mouth and lips went blue & purple and she had a full convulsive fit. She had a fever that rose quickly and because of your course, I recognised the signs of what was happening, placed her in the recovery position on the floor till the fit stopped and called the ambulance. Although a terrifying experience as I was home on my own, I kept calm and felt in control knowing I had the knowledge to help me daughter through. I thought you should know what a difference it made to me in a emergency situation. My husband had not done the course and booked it and did it straight after, as he would not have known what to do. Thank you.

About an hour ago my 2 year old daughter swallowed a 5 cent piece and wasn't able to breathe

Just a quick note to say that I attended one of your sessions a few years ago and often glance at your information sheet that is posted in my pantry.

About an hour ago my 2 year old daughter swallowed a 5 cent piece and wasn't able to breathe. The look on her face was terrifying. Thankfully, as I said above, you helped me be prepared and know what to do. After the 5 back blows she spluttered, wretched and must've gotten the coin out of her airway as she started breathing again. It was honestly the most terrifying thing I've been through with my kids.

Thanks again for giving me the information to be able to handle the situation.

Cheers,
- Nancie

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